I’ve been waiting for several weeks to determine if the management complex was going to invite me to leave a review. I found out after my stay that I could only leave a review upon invitation. So this morning, I was happily surprised when the Invitation and here is what I wrote
The Condo was beautiful, one of the best ones I’ve stayed at in this area. The location was excellent, right on the beach. However, the Condo was under construction on the exterior. We were not notified of the construction upon check in on Saturday and 7am Monday morning the construction crew starting banging so hard that the whole building shook. They were using a Jack hammer‼
We were offered the opportunity to move to a different property, for a fee, and after we’d been staying for 2 days. Why should I have to pay a fee to move? Management should have let us know about the construction before we arrived or upon check in. Management also should have given us a percentage of our money back for the inconvenience. They’re marketing a quiet, relaxing vacation on a beautiful beach and they completely failed to follow through.
We decided not to move, as this Condo was specifically rented because it was a corner unit. Plus, my health isn’t up to lugging things in and out over and over again. Since we weren’t moving, we insisted that the noise be kept to a minimum before 9am so that the guests could get some sleep. The construction crew did eventually keep the noise to a minimum before 9am, but we were unable to open any of the windows because of plastic put over the top of them. We were unable to keep many of the blinds open during the day, as well, because of construction crews hanging out the window or even on the porch of the property while we were using it.
Additionally, The master bath does not have a door on it, so if you’re sharing the master suite with another couple (because of the dual king sized beds), be aware that there is no door and so everything that is done in the bathroom can be heard throughout the master bedroom.
If you look at the bath tub where there is a seam with the shower shell, there is mould build up. It’s either a problem that’s continuous or the cleaners aren’t getting the tub as spotless as they should be. Either way, it’s off putting, too.
Speaking to the head of housekeeping was frightening. She was gruff, impersonal and swore like a sailor right in front of us. She treated us with the concern and compassion of a prison warden. This woman should be kept away from the public, she just has no idea how to behave in front of guests.
All in all, I’ll be staying at this property again in the fall, but will be staying in a different suite and with a different management company. This management company doesn’t seem to care about the clients. Rather it’s the bottom line is what’s important to them.
I’ve just recovered from a stint with the “Normal” flu, thanks to Papa who gave it to me when he didn’t have it that bad. He gets sick, he can brush it off in a day. I get sick, I’m down for 5 days. I could barely eat Thursday, not at all Friday, and wee bits on Sat and Sunday. I am sticking with soup at lunch just to make sure.
I’m just not good at being a sick person! I wanna be babied and Papa just doesn’t do it so well! 😉
© ‘Fizz’ 2009